32 GB is large enough to fit any recovery image, but you may be able to use a smaller size depending on the image downloaded. Has enough storage size to fit the recovery image you download. You'll need to provide an external USB drive that: Windows comes with a built-in tool to create a USB recovery drive. If the USB recovery drive doesn’t work on your Surfaceĭownload and create a factory recovery image for your Surface Before you beginĪ recovery drive lets you reset your Surface to its factory settings and can help you troubleshoot and fix problems with your Surface device. I am having trouble booting to the recovery drive How to reset your Surface to factory conditions using a downloaded recovery image I have already downloaded a recovery image and need to use it to reset my Surface My Surface isn’t working well, and I need to download a factory recovery drive imageĭownload a recovery image for your Surface Your Surface comes with Windows recovery info that allows you to refresh it or reset it to its factory condition. If your Surface does turn on, see Restore or reset Surface.įind the scenario that best fits your issue and then select the solution for more information. If your Surface won’t start-or if the recovery info has been removed-you can use your USB recovery drive to access recovery tools and solve problems.
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